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OUR COMMITMENT

OUR PRODUCTS :
Here at Calico Creations we have committed to using the best possible materials to produce our products!
Premier Oils – 100% Soy Wax for our candles and melts – A Soy Blend in our hand crafted candles .
All of our candles and melts are hand crafted or poured in small batches to provide the best product for our customer !
In speaking of our hand poured items they are hand blended , therefore you may notice a variance in the tinting and there may be speckling in the bottom of the containers , this is caused when the coloring doesn’t full bind with the wax this will in no way affect the performance to the product .
You may also notice what they call Frosting this is totally normal in candle making and happens when the wax doesn’t adhere to the sides of the jar , this again will not affect the performance .
Cupcakes will come shrink wrapped and boxed in a cupcake box , ready for gift giving .
FREQUENTLY ASK QUESTIONS :
Q: How do we handle shipping ?
A: It is based on a sliding scale and after your reach 20 dollars in product shipping is offered for free. We also have a option for pick-up or I can deliver local
Q : What is your return policy ?
A: Well this is something I am hoping that I do not encounter all that often . Obviously , I want everyone’s experience to be fantastic . In the light , I have decided that as long as you return an unused product in its original packaging you will receive a 100% full refund .
Q : I have a special request . Are you able to take special orders?
A : Absolutely ! Just send an email to : Contact Us and we can email back and forth to fit your candle needs!
Q : How do we get in contact with you !
A : Send us an email at : Contact Us
 

3 responses to “OUR COMMITMENT

  1. Ian Myers

    May 21, 2012 at 9:01 AM

    Congratulations on your new website and candles Dorothy!!
    – Ian Myers –

     
  2. Scott

    January 5, 2013 at 11:26 AM

    Wow this look very impressive

     
  3. STEPHANIE

    February 15, 2013 at 5:57 PM

    WE LOVE THE THINGS YOU MAKE!! AND THEY SMELL SO GOOD

     

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